Local IT support across Wagga Wagga & the Riverina, same-day replies
Tech help at home, without the jargon
Slow computers, dodgy Wi-Fi, new devices, patient help for seniors. I come to you, fix it, and explain it in plain English.
What Services We Offer
The jobs I handle most often for homes across Wagga and the Riverina
Enhance Your System’s Performance
Upgrade your hardware to improve speed and efficiency. Perfect for keeping up with the latest applications and technologies.
Seamless Connectivity at Home
Configure your home network for optimal performance and enjoy uninterrupted access across all your devices.
Hassle-Free Setup for Your Devices
From smartphones to smart homes, get all your devices up and running smoothly without the technical headaches.
Keep Your System Clean and Secure
Protect your digital life with our expert virus removal services. Stay safe from malware, ransomware, and cyber threats.
Safeguard Your Important Files
Safeguard your valuable files with ease. Our data backup solutions are accessible to all users, ensuring your important data is protected regardless of your technical proficiency.
Boost Your Software Skills
Personalised training sessions to help you master your home office and enhance your productivity and tech-savviness.
Why should you choose us?
I specialise in tech support for home users across Wagga and the Riverina. Every home setup is different, so you get help tailored to yours, explained as we go.
Years of Experience
0
+
Satisfaction
0
%
We believe in transparency
Simple, straightforward pricing. Pay by the hour, grab a prepaid block, or subscribe to HomeCare and save all year.
On Site
$99/hr
- In-Person Assistance
- Hands-On Problem Solving
- Best for complex issues
- Personalised Service at Your Location
- 1 hour minimum
BEST VALUE
WTS HomeCare Plan
$149/yr
- Managed monthly updates
- Priority booking, 2 business days
- 10% off all hourly work
- Free annual tune-up ($139 value)
- Covers up to 2 devices
Prepaid Block
5hrs, 10% off
- Buy once, use whenever you need it
- No invoice every visit
- Great for regular tune-ups and check-ins
Wondering how we work? We're not afraid to share!
Schedule Your Visit
Book online or give me a ring. If you’re within 30 minutes of Wagga I’ll come to you, and remote help is available anywhere.
On-Site Assistance
I turn up when I say I will, have a look at what’s going on, and explain what needs doing in plain English before any work starts.
Hands-on Resolution
I fix it properly, not patch it over, and make sure everything is working before I leave, with notes so you know what changed.
Common Questions
What kind of problems get fixed?
Slow computers, virus and malware cleanup, wifi and network issues, printer setup, new device setup, and general why isn’t this working troubleshooting.
How much does a home visit cost?
$99 an hour, one hour minimum. Most straightforward jobs are done within that first hour.
Is this suitable for older residents who aren't confident with tech?
Yes, that’s a big part of the work. No jargon, everything explained clearly, and shown step by step before leaving, not just fixed and gone.
What is the HomeCare Plan?
A $149 a year plan giving ongoing monitoring and support for home devices, rather than paying hourly every time something needs attention.
Is it on-site, or does the device need to be dropped off?
On-site, at home. No unplugging everything and carrying it somewhere.
Got a tech problem? Let’s sort it out.
Pick a time that suits you, or just give me a ring.