Tech help at home, explained simply

Slow computers, dodgy Wi-Fi, new devices, patient help for seniors. We come to you, fix it, and explain it in plain English.

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What Services We Offer​

The jobs we handle most often for homes across Wagga and the Riverina

Enhance Your System’s Performance

Upgrade your hardware to improve speed and efficiency. Perfect for keeping up with the latest applications and technologies.

Seamless Connectivity at Home

Configure your home network for optimal performance and enjoy uninterrupted access across all your devices.

Hassle-Free Setup for Your Devices

From smartphones to smart homes, get all your devices up and running smoothly without the technical headaches.

Keep Your System Clean and Secure

Protect your digital life with our expert virus removal services. Stay safe from malware, ransomware, and cyber threats.

Safeguard Your Important Files

Safeguard your valuable files with ease. Our data backup solutions are accessible to all users, ensuring your important data is protected regardless of your technical proficiency.

Boost Your Software Skills

Personalised training sessions to help you master your home office and enhance your productivity and tech-savviness.

Why should you choose us?

We specialise in tech support for home users across Wagga and the Riverina. Every home setup is different, so you get help tailored to yours, explained as we go.

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Satisfaction
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Jeff Barr profile picture
Jeff Barr
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We have used Alex’s services several times and we can highly recommend him. He is very knowledgeable, prompt and easy to talk to. He has also offered advice and guidance on products we were planning to buy and this additional support simply came from a phone call to him. Great customer service.
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Elizabeth Robbie profile picture
Elizabeth Robbie
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Alex is so helpful. He never makes me feel silly about asking questions and has always been able to help me out no matter what the problem . Highly recommend
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leasa toll profile picture
leasa toll
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Wow, what was a very frustrating few months trying to work out what was wrong with a desktop computer, Alex managed to rectify it within minutes. He made it look and sound so easy for someone who is definitely not tech savvy. He did not just leave it at that, he ensured that all of our computers and Ipads were updated and explained every step of the way before he left. I highly recommend Alex and this company. He definitely knows his technology.
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Hayley Weston profile picture
Hayley Weston
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Alex helped me out with creating an Xcel spreadsheet system to assist with invoicing for our construction business. Alex's expertise was amazing and his prompt email and phone communication made the whole experience so easy ! Thank you.
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Shane Keough profile picture
Shane Keough
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I highly recommend Alex from Wagga Technology Solutions. Alex helped my grandmother Norma, last year with her new phone. He was exceptionally patience and understanding of her needs. A few days later, Alex gave a follow up support a for my grandmother and discovered her new phone was faulty. At no extra charge, Alex went straight over to help and reinstall a temporary phone until we could sort out the fault with the manufacturer. Alex is a wonderful, kind and highly regarded (in my grandmother’s words) young man. I would give him a 10 star rating if it was possible. Thank you Alex, from Shane K.
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Ruth Kingwill profile picture
Ruth Kingwill
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I highly recommend Alex for solving any home IT issues. My laptop and printer WiFi connection were actioned efficiently and effectively. His knowledge and advice was all part of his professional service. Many thanks
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Martin Staker profile picture
Martin Staker
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Alex did great work at our place. Happy, confident, enthusiastic and a great result. Thanks Alex.
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Debra Harmer profile picture
Debra Harmer
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Highly recommend Alex! He set up my new laptop and sorted out some other issues with my email. He was fantastic and made everything easy to understand. Great help for someone who isn’t real tech savvy also. Plus he is a really nice guy! Will definitely pass his details onto others.

We believe in transparency

Simple, straightforward pricing. Pay by the hour, grab a prepaid block, or subscribe to HomeCare and save all year.

On Site

$99/hr

BEST VALUE

WTS HomeCare Plan

$149/yr

Prepaid Block

5hrs, 10% off

Wondering how we work? We're not afraid to share!

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Schedule Your Visit

Book online or give us a ring. If you’re within 30 minutes of Wagga we’ll come to you, and remote help is available anywhere.

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On-Site Assistance

We turn up when we say we will, have a look at what’s going on, and explain what needs doing in plain English before any work starts.

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Hands-on Resolution

It gets fixed properly, not patched over, and everything is checked before we leave, with notes so you know what changed.

Common Questions

Slow computers, virus and malware cleanup, wifi and network issues, printer setup, new device setup, and general why isn’t this working troubleshooting.

$99 an hour, one hour minimum. Most straightforward jobs are done within that first hour.

Yes, that’s a big part of the work. Everything is explained clearly, and shown step by step before leaving, not just fixed and gone.

A $149 a year plan giving ongoing monitoring and support for home devices, rather than paying hourly every time something needs attention.

On-site, at home. No unplugging everything and carrying it somewhere.

Got a tech problem? Let’s sort it out.

Pick a time that suits you, or just give us a ring.